Your Privacy, Our Commitment:
3lj Casino is committed to protecting the personal data of all players on the 3lj platform. We process your data only for legitimate purposes, in compliance with applicable Philippine data protection laws including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
1. Overview
This Privacy Policy ("Policy") describes how 3lj Casino ("3lj," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," or "User") who access or use the 3lj online gaming platform at 3lj.club.
This Policy applies to all personal data collected through the 3lj website, mobile platform, customer support channels, and any other touchpoints through which you interact with 3lj. It should be read together with our Terms & Conditions, which govern your overall use of the 3lj platform.
By registering for a 3lj account or continuing to use the 3lj platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the 3lj platform immediately.
2. Data Controller
For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, the data controller responsible for your personal information is:
3lj Casino
Website: 3lj.club
Email:
[email protected]
Platform: Online gaming and entertainment services for Filipino players
As data controller, 3lj determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
3. Personal Data We Collect
3lj collects the following categories of personal data from players and platform users:
| Category |
Examples |
| Identity Data |
Full legal name, date of birth, gender, government-issued ID number, nationality |
| Contact Data |
Email address, mobile number, residential address (city, province, postal code) |
| Account Data |
Username, encrypted password, account preferences, communication preferences |
| Financial Data |
GCash number, Maya account details, bank account details, transaction history, deposit and withdrawal records |
| KYC Verification Data |
Copies of government-issued photo ID (e.g., PhilSys ID, passport, driver's licence), proof of address documents, selfie verification images |
| Gaming Data |
Game history, wagering activity, session duration, win/loss records, bonus usage |
| Technical Data |
IP address, device type, browser type and version, operating system, time zone, login timestamps |
| Usage Data |
Pages visited, features used, click patterns, referral source, session recordings (where applicable) |
| Communications Data |
Records of live chat conversations, email correspondence, support ticket history |
3lj does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments or as mandated by regulatory authorities.
4. How We Collect Your Data
3lj collects personal data through the following means:
- Direct collection. Data you provide when registering for a 3lj account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated collection. Technical and usage data collected automatically when you access the 3lj platform, including through cookies, web beacons, log files, and similar tracking technologies.
- Third-party sources. Data received from identity verification providers, payment processors (e.g., GCash, Maya, Philippine banks), fraud prevention services, and analytics providers in connection with your use of the 3lj platform.
- Publicly available sources. In limited circumstances, 3lj may supplement your profile with information from publicly available sources for fraud prevention or regulatory compliance purposes.
5. How We Use Your Personal Data
3lj uses your personal data for the following purposes:
- Account management. To create, maintain, and manage your 3lj player account, including authentication and security.
- Service delivery. To provide access to games, process deposits and withdrawals, and deliver the core features of the 3lj platform.
- Identity verification (KYC). To verify your identity and age (21+) in compliance with PAGCOR regulations and anti-money laundering (AML) requirements.
- Payment processing. To process financial transactions via GCash, Maya, and Philippine bank transfers, and to maintain accurate financial records.
- Fraud prevention and security. To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the 3lj platform.
- Responsible gaming. To monitor gaming behaviour, enforce self-exclusion requests, and provide responsible gaming tools to players who may be at risk.
- Customer support. To respond to your enquiries, resolve disputes, and provide technical assistance.
- Marketing and promotions. To send you relevant promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
- Legal and regulatory compliance. To comply with applicable Philippine laws, PAGCOR regulations, court orders, and requests from competent authorities.
- Platform improvement. To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 3lj platform.
6. Legal Basis for Processing
3lj processes your personal data on the following legal bases under the Data Privacy Act of 2012:
- Contractual necessity. Processing required to perform our contract with you — i.e., to provide the 3lj gaming platform and associated services.
- Legal obligation. Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting.
- Legitimate interests. Processing necessary for 3lj's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
- Consent. Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
7. Sharing Your Personal Data
3lj does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
- Payment processors. GCash, Maya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
- KYC and identity verification providers. Third-party services that assist with identity verification, age verification, and document authentication.
- Fraud prevention and AML services. Providers that help 3lj detect and prevent fraudulent activity and money laundering.
- Game software providers. Licensed game developers and studios whose games are hosted on the 3lj platform, to the extent necessary for game delivery and fairness auditing.
- IT and hosting providers. Cloud infrastructure and hosting partners who process data on 3lj's behalf under strict data processing agreements.
- Regulatory authorities. PAGCOR and other competent Philippine government authorities, where disclosure is required by law or regulatory obligation.
- Legal and professional advisers. Lawyers, auditors, and other professional advisers where necessary for legal proceedings or compliance purposes.
All third-party service providers who process personal data on behalf of 3lj are required to do so under written data processing agreements that impose obligations consistent with the Data Privacy Act of 2012.
8. Data Retention
3lj retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
- Account data: Retained for the duration of your active account plus 5 years following account closure, in compliance with PAGCOR record-keeping requirements.
- KYC and identity documents: Retained for a minimum of 5 years from the date of verification, as required by AML regulations.
- Financial transaction records: Retained for a minimum of 5 years from the date of the transaction.
- Gaming history: Retained for 3 years from the date of each gaming session.
-
Customer support communications: Retained for 2 years from the date of the last interaction.
- Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter.
When personal data is no longer required, 3lj will securely delete or anonymise it in accordance with our internal data disposal procedures.
9. Data Security
3lj implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the 3lj platform.
- Encrypted storage of sensitive data including passwords (hashed and salted) and financial account details.
- Access controls limiting internal access to personal data on a strict need-to-know basis, with role-based permissions and audit logging.
- Two-factor authentication (2FA) available to all players and required for all internal staff accounts.
- Regular security assessments including penetration testing and vulnerability scanning of the 3lj platform infrastructure.
- Incident response procedures to detect, contain, and notify affected parties of any personal data breach in accordance with the Data Privacy Act of 2012.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 3lj will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.
10. Cookies & Tracking Technologies
The 3lj platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform usage. The following types of cookies are used:
- Strictly necessary cookies. Essential for the operation of the 3lj platform, including session management, authentication, and security. These cannot be disabled.
- Functional cookies. Used to remember your preferences such as language settings, display options, and game favourites.
- Analytics cookies. Used to collect aggregated, anonymised data about how players use the 3lj platform, helping us improve performance and user experience.
- Marketing cookies. Used to deliver relevant promotional content and measure the effectiveness of 3lj marketing campaigns. These are only set with your consent.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 3lj platform. For more information on managing cookies, refer to your browser's help documentation.
11. Your Data Rights
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3lj:
- Right to be informed. You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
- Right of access. You may request a copy of the personal data 3lj holds about you, along with information about how it is being processed.
- Right to rectification. You may request correction of any inaccurate or incomplete personal data held by 3lj. You can update basic account information directly through your account settings.
- Right to erasure. You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 3lj's legal retention obligations.
- Right to object. You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 3lj's overriding legitimate grounds.
- Right to data portability. You may request a copy of your personal data in a structured, commonly used, machine-readable format.
- Right to withdraw consent. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
- Right to lodge a complaint. You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
To exercise any of the above rights, please contact the 3lj Data Privacy Officer via live chat or email at [email protected]. 3lj will respond to all verified data rights requests within 30 days.
12. Minors & Age Restriction
The 3lj platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. 3lj does not knowingly collect personal data from individuals under the age of 21.
If 3lj becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, the data will be deleted, and any deposited funds will be handled in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child under 21 has provided personal data to 3lj, please contact us immediately at [email protected] so that we can take appropriate action.
13. International Data Transfers
3lj primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers operating internationally.
Where such transfers occur, 3lj ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that impose data protection obligations equivalent to those required under the Data Privacy Act of 2012. 3lj will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
14. Changes to This Privacy Policy
3lj reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, 3lj will notify registered players via email or an on-platform notification prior to the changes taking effect.
The "Last updated" date at the top of this page indicates when the Policy was most recently revised. The current version of this Privacy Policy is always available at 3lj.club/privacy-policy. Your continued use of the 3lj platform after the effective date of any changes constitutes your acceptance of the revised Policy.